Effective Date: September 21, 2023
Peercoinix, a peer-to-peer cryptocurrency exchange platform based in Los Angeles, United States, is committed to protecting the privacy and security of our users’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our platform and services, including our escrow services for cryptocurrency transactions. By using Peercoinix, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information to provide secure, efficient, and personalized services. The types of information we may collect include:
a. Personal Information
- Identity Information: Name, email address, phone number, and government-issued identification (where required for compliance with applicable laws, such as KYC/AML regulations).
- Account Information: Username, password, and other credentials used to access your Peercoinix account.
- Financial Information: Cryptocurrency wallet addresses, transaction details, and payment information related to escrow services (e.g., bank account or payment method details, if applicable).
b. Non-Personal Information
- Usage Data: Information about how you interact with our platform, including IP address, browser type, device information, operating system, and pages visited.
- Transaction Data: Details about your cryptocurrency trades, including amounts, timestamps, and wallet addresses involved in transactions facilitated through our escrow services.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance user experience, analyze platform performance, and improve our services.
c. Information from Third Parties
We may receive information from third-party services (e.g., KYC/AML verification providers, analytics platforms, or payment processors) to comply with legal obligations or enhance our services.
2. How We Use Your Information
We use the information we collect to operate, maintain, and improve our platform and services, including:
- Facilitating Transactions: To process and manage cryptocurrency trades and escrow services securely and efficiently.
- User Account Management: To create, maintain, and secure your Peercoinix account, including authentication and verification processes.
- Compliance with Legal Obligations: To comply with applicable laws, regulations, and industry standards, such as anti-money laundering (AML) and know-your-customer (KYC) requirements.
- Improving Services: To analyze usage patterns, troubleshoot issues, and enhance the functionality and user experience of our platform.
- Communication: To send you transactional emails, updates, security alerts, or promotional materials (if you opt in).
- Security: To detect, prevent, and investigate fraud, unauthorized access, or other illegal activities.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform, such as KYC/AML verification services, payment processors, or cloud hosting providers. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
- Legal Compliance: We may disclose information when required by law, regulation, or legal process (e.g., subpoenas, court orders) or to protect the rights, property, or safety of Peercoinix, our users, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring entity, subject to equivalent privacy protections.
- With Your Consent: We may share your information with third parties if you explicitly consent to such sharing.
4. Data Security
Peercoinix prioritizes the security of your information and implements industry-standard measures to protect it, including:
- Encryption of sensitive data (e.g., during transmission and storage).
- Secure storage of cryptocurrency wallet information and transaction details.
- Regular security audits and vulnerability assessments.
- Access controls to limit internal access to your information.
While we strive to protect your information, no system is completely secure. In the event of a data breach, we will notify affected users in accordance with applicable laws.
5. Your Choices and Rights
You have certain rights and choices regarding your personal information:
- Access and Update: You can access and update your account information through your Peercoinix account settings.
- Opt-Out of Marketing: You may opt out of receiving promotional communications by following the unsubscribe instructions in our emails or contacting us directly.
- Data Deletion: You may request the deletion of your personal information, subject to legal or contractual obligations (e.g., retaining transaction records for compliance purposes).
- Cookies: You can manage cookie preferences through your browser settings, though disabling cookies may affect platform functionality.
Residents of certain jurisdictions (e.g., California, European Union) may have additional rights, such as:
- Requesting a copy of the personal information we hold about you.
- Requesting correction of inaccurate information.
- Objecting to or restricting certain types of data processing.
To exercise these rights, please contact us at support@peercoinix.com.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For example:
- Account information is retained while your account is active and for a reasonable period thereafter to comply with legal obligations or resolve disputes.
- Transaction records may be retained for a longer period to comply with tax, AML, or other regulatory requirements.
When your information is no longer needed, we securely delete or anonymize it.
7. International Data Transfers
Peercoinix is based in the United States, and your information may be processed and stored in the U.S. or other jurisdictions where our service providers operate. We ensure that any international data transfers comply with applicable data protection laws, such as through the use of standard contractual clauses or other safeguards.
8. Third-Party Links
Our platform may contain links to third-party websites or services (e.g., external wallet providers or payment processors). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
Peercoinix’s services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. We will notify you of significant changes by posting the updated policy on our website or through other communication channels. The updated policy will take effect on the date specified at the top of this document.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Peercoinix
1303 Alpine Cir, Baldwin Park, CA 91706 Los Angeles USA.
Email: support@peercoinix.com
Website: https://www.peercoinix.com
By using Peercoinix, you acknowledge that you have read and understood this Privacy Policy. Your trust is important to us, and we are committed to protecting your privacy while delivering secure and reliable cryptocurrency exchange services.